Average Score (139 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

139 Ratings

4.9 Average

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  • Nicolette N.09-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Jessica C.09-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Very accommodating, I didn’t have an appointment but was taken care of right away!

  • Sally O.09-17-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Amanda S.09-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Friendly, fast service.

  • Gezz T.09-03-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Karen B.09-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Amanda H.09-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Fast and friendly service

  • Jeffrey J.08-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    My maintenance advisor Was so pleasant and professional

  • Jennifer S.08-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The crew and Patrick were great, very nice and took time to listen to our concerns. Communication could have been better and they had the car for a lot longer than anticipated. Happy with the specific service dept but disappointed in VW as a company.

  • Mark M.08-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Great experience! Patrick was professional and timely with response. Car came back cleaner than it arrived!