Average Score (142 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

142 Ratings

4.9 Average

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  • Vickie C.08-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    great staff perfect timing

  • Al C.08-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Leon (Service Advisor) and Service Technicians did a great job diagnosing and fixing our Jetta's A/C.

  • Douglas K.08-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Sales person, Brandon Neer, was informative and low pressure. There was no pressure to buy. The product sold itself. It would have been good to know more about the extent of coverage with the lease. IE. only two oil changes and the many items that are not covered. We did not appreciate hearing about the many extended warranty items at the time of signing the lease.

  • Christopher D.08-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Great team, communication was good too. Patrick was very easy to deal with. Got my issue resolved quickly and left feeling well taken care of! Thanks.

  • John D.08-07-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Algene O.08-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Hrair G.08-02-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Jack S.08-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Great service!

  • Jessica C.07-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Franklin R.07-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Patrick in the service center explained what the procedures were, what he could and couldn't do, referred me to collision center when I was satisfied for another problem (rock chip) and they treated me well just as the service center had and fixed my rockchip in a short period of time! Thank you