Average Score (131 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

131 Ratings

4.9 Average

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  • Matthew D.06-15-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The team was phenomenal! Leon took great care of me and the Management team Randy and Marty were great to work with. Will be coming back again for another extraordinary experience.

  • Terry U.06-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    I stopped by the dealership to make a service appointment for our 2022 VW Atlas’s. Patrick was able to get our vehicle into the shop for a lube, oil filter, oil change right away. The vehicle was washed and Patrick personally put in some extra effort to make sure it looked perfect.

  • Jack S.06-07-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Michael M.06-05-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Al C.06-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Very friendly! Explains all issues or lack thereof with the vehicle. Comfortable waiting room.

  • Heather W.06-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    The advisor was great, very communicative and provided all of the necessary information. Techs lost a star because 1. Express service for an oil change and inspection is a misrepresentation. Express does not equal 2 hours to change oil. Next when they did the multi point inspection, they let air out of the driver side front tire. So immediately after leaving Autonation my car is telling me I have lost tire pressure. Upon inspection it was tech error not a tire issue.

  • Lyric B.05-31-2025

    TYPE:ServiceMODEL:ID. BuzzYEAR:2025

    Patrick was extremely helpful and pleasant to work with!

  • Algene O.05-28-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Friendly, prompt service.

  • Nicolette N.05-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Elisabeth S.05-18-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    The man who handled my check in and check out was very nice!